There is an easier and better way of finding, using, sharing and keeping documents!
As is the case in many organisations, staff at Curtin create, receive and use a lot of information at work. For many of them, this information is in the form of "unstructured content": word processing documents, text files, images, email messages, and web pages.
It's no longer good enough to file this content away in a folder on a computer or a network. Even with the best will in the world, and the best classification and naming conventions in the business, this can still lead to confusion, lost information, and wasted time and effort.
Fortunately, there are now better ways of working with unstructured information using "Enterprise Content Management" (ECM) approaches. Find out more about ECM here. The flow project has been established to help Curtin staff manage their content in ways that enable us to be more productive, efficient, and effective.
Click on "Show benefits" below to see some of the benefits that will flow from the implementation of this project.
Dr Fred A: Fred is a Lecturer who coordinates three undergraduate units. He sometimes supervises Honours and Masters students, and sits on a couple of committees. flow benefits Fred in the following ways:
- Enable enterprise scale searches
- Streamline administrative paperwork
- Ensure information is current
- Assist with collaboration
- Help to keep information secure
- Maintain integrity of information
- Protect intellectual property
Dr Geraldine B: Geraldine is Head of a School. She works with a cohort of teaching and research staff, and manages a team of non-academic staff too. She participates in decision making processes both independently and as a member of several university committees. flow benefits Dr Geraldine in the following ways:
- Reduce duplication of effort
- Enable enterprise scale searches
- Streamline administrative paperwork
- Assist with collaboration
- Improve decision making
- Improve currency of information
- Reduce risk of legislative non-compliance
- Improve reporting
Harry C: Harry is director of a unit in the Vice Chancellory. He reports to a Pro Vice-Chancellor and manages a team of administrative staff providing services to support the general business of the university. flow benefits Harry in the following ways:
- Reduce duplication of effort
- Enable enterprise scale searches
- Assist with collaboration
- Improve decision making
- Improve customer service
- Ensure information is current
- Improve management of records
- Help to ensure significant records are captured
- Reduce risk of legislative non-compliance
- Improve reporting
- Help to keep information secure
- Maintain integrity of information
- Reduce storage space and costs for paper records
- More efficiently manage data storage and disposal
Julia D: Julia is a systems analyst in an ICT department. She participates in the development of IT systems, and is involved in a number of projects at any time, all of which have extensive documentation. She reports to an Associate Director, and has access to sensitive information. flow benefits Julia in the following ways:
- Easier to share information
- Improve currency of information
- Enable information to be version-controlled
- Help to keep information secure
- Maintain integrity of information
- Streamline publishing
- Streamline workflows
- Reduce volume of duplicated information
- More efficiently manage data storage and disposal
Winton E: Winton works as an Administration Assistant in a departmental office. He compiles reports and spreadsheets, and updates content on the departmental website. flow benefits Winton in the following ways:
- Reduce duplication of effort
- Easier to share information
- Improve currency of information
- Enable information to be version-controlled
- Improve management of records
- Help to ensure significant records are captured
- Streamline reporting
- Maintain integrity of information
- Streamline publishing
- Streamline workflows
- More efficiently route and track documents
- Reduce storage space and costs for paper records
- Reduce volume of duplicated information
Margaret F: is a Student Services Assistant in one of the Faculties. She deals with student enquiries in person and on the phone, and helps with student information sessions from time to time. flow benefits Margaret in the following ways:
- Enable enterprise scale searches
- Easier to share information
- Improve customer service
- Improve currency of information
- Streamline workflows
Phil G: Phil is a graphic designer in Corporate Communications. He uses image editing software to produce images for publications and websites, and he participates in project teams. flow benefits Phil in the following ways:
- Reduce duplication of effort
- Enable enterprise scale searches
- Assist with collaboration
- Enable information to be version-controlled
- Protect intellectual property
- Streamline publishing